Customers today expect businesses to be easy to reach. While phone calls and email remain useful, text messaging offers a faster and more convenient way to communicate. A business texting service allows companies to send and receive SMS messages with customers using a professional business number.
For businesses that want to improve customer communication without replacing their existing phone system, business texting service business texting can be a practical solution. Services such as Texty Pro allow businesses to text customers from an existing landline or VoIP number using a computer or mobile device.
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Texty
What Is a Business Texting Service?
A business texting service is a platform that allows companies to communicate with customers through SMS. Instead of using an employee's personal cell phone, businesses can manage customer text conversations through a dedicated business texting platform.
With Texty Pro, for example, businesses can text-enable an existing landline or VoIP number. Customers can then send a text to the same number they already use to call the business, while employees can read and respond to messages from a computer or mobile device.